隱私權政策
致力共建優質 Lux Medical 為了力臻至善，我們需要您的幫忙，向我們提供各種資料，幫助我們提供服務，令每一位顧客也能享受到更佳的服務。下文將解釋我們索取顧客資料的原因，以及我們如何取得及使用相關資料的詳情。
我們重視閣下的私隱權，並竭力維護閣下個人資料得到保密。此私隱政策適用於我們提供的所有產品及服務，說明我們可如何收集、使用及披露閣下的個人資料。本私隱政策受《個人資料（私隱）條例》（香港法例第486章）（以下簡稱「私隱條例」）規管並奉行其有關規定。
個人資料收集聲明
本公司重視閣下的私隱，並已作出適當措施，確保除為向閣下提供服務及保護閣下在本公司開立的賬戶所需外，我們不會向閣下收集任何不必要的個人資料。
閣下使用我們的網頁時，我們可能會要求閣下提供個人資料。我們可能會要求閣下提供的資料（「個人資料」）包括但不限於閣下的稱謂、姓名、電話號碼、電郵地址、送貨地址及付款賬戶資料。
個人資料的使用及披露
倘若閣下向我們提供任何個人資料，將被視為已向本公司授權，可收集、保留及使用閣下的個人資料，作下列用途：
- 向閣下提供客戶服務，包括但不限於就任何在我們的店鋪或透過我們的網站所提供的產品，處理及進行相關的銷售、訂購、退款/更換服務及我們的服務。
- 為閣下在使用我們的網站時提供更個人化的服務及回應閣下的查詢。
- 為閣下提供我們的市場推廣資料。
保密
由本公司持有關於本公司網上客戶及網頁訪客的個人資料會根據此私隱政策作保密處理。
個人資料的安全
本公司盡一切合理努力以確保本公司持有的所有個人資料均儲存於妥善保管和安全的地方，並且僅可由已獲授權的本公司人員或第三方服務提供者查閱。
在閣下使用本網站時所收集的資料
本公司可能在本網站使用「Cookies」檔案，以便：
- 使安全措施更為嚴密；
- 使網上顧客可繼續瀏覽網頁；
- 按個別顧客的需要為其提供個人化的網頁；
- 建立網上顧客或訪客的簡介。
查閱、更改、刪除個人資料的權利
根據私隱條例，閣下有權查閱以及要求更正、刪除本公司持有有關閣下的個人資料。
閣下如對此私隱政策有任何疑問，或如欲查閱、更正、刪除閣下之個人資料，可將閣下的要求電郵到info@luxbeauty.hk或者以書面形式提出並郵寄至「Mong Kok, Nathan Rd, 579號艾麗大廈地下2號舖及一樓全層」，並註明閣下的姓名、電話及電郵。
修改
本公司可不時修改或更新本私隱政策，所有本公司收集到的個人資料將受最新版本的私隱政策規管。
Privacy Policy
Introduction
At Lux Medical, we take the privacy of our customers and website users very seriously. We understand that you entrust us with your personal information, and we are committed to protecting it. That's why we have developed this Privacy Policy, which outlines how we collect, use, and disclose your personal information when you visit our website, www.luxbeauty.hk, or use our services. This policy applies to all personal information that we collect through our website or through other means, such as email or phone.
By accessing or using our website or services, you are accepting the practices described in this Privacy Policy. If you don't agree with the practices outlined in this policy, please do not use our website or services.
We take the protection of your personal information very seriously, and we have implemented appropriate technical and organizational measures to ensure that your personal information is secure. We also regularly review our privacy practices to ensure that we are in compliance with all applicable laws and regulations.
Information We Collect
When you use our website, www.luxbeauty.hk, or interact with us in other ways, we may collect information about you, including personal information. This information may include:
- Contact Information: This includes your name, email address, postal address, and phone number. We collect this information when you create an account on our website, place an order, sign up for our newsletter, or contact us through our website or by phone or email.
- Demographic Information: This includes information such as your age, gender, and interests. We may collect this information through customer surveys or when you create an account on our website.
- Purchase Information: This includes information about the products and services you purchase from us, such as your billing and shipping information.
- Payment Information: This includes information about your payment methods, such as your credit or debit card information. We use this information to process your payments and to prevent fraud.
- Technical Information: This includes information about your device, such as your IP address, browser type, and operating system.
- Usage Information: This includes information about how you use our websites, such as the pages you visit, the products you view, and the time you spend on our website.
- Location Information: This includes information about your location, such as your city and country.
- Social Media Information: This includes information that you provide when you connect your social media accounts to our website.
How We Use Your Information
- Providing Our Services: Processing orders, delivering products, and responding to inquiries.
- Improving Our Services: Understanding your interests and preferences to enhance our website and services.
- Personalizing Your Experience: Providing relevant offers and recommendations based on your preferences.
- Marketing and Advertising: Sending newsletters and promotional offers with your consent.
- Compliance with Legal Obligations: Responding to legal requests and protecting our rights.
Data Security
We implement comprehensive security measures including:
- Physical security measures for our facilities
- Technical security measures including encryption and SSL technology
- Access controls for authorized personnel
- Regular security reviews and updates
Access to Your Information
You can access, update, or request deletion of your personal information by:
- Logging into your account
- Contacting us at info@luxbeauty.hk
- Requesting corrections or deletions of your information
- Opting out of communications
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any material changes will be communicated to you via email or website notice. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at info@luxbeauty.hk.